Shipping policy

At Lolly & Laddie, we offer both preorder and ready-to-ship (RTS) items. Here’s what you can expect:

Preorder Items:

Preorders have an estimated turnaround time of 10-12 weeks from the date the preorder closes. These items are made specially for you and take a bit longer to arrive.

Please only place a preorder if you’re comfortable with this timeline. Delays can happen, and by placing a preorder, you acknowledge and agree to these terms.

Ready-to-Ship (RTS) Items:

RTS items ship within 5–7 business days. If your order includes both RTS and preorder items, we will ship everything together once the preorder is ready unless you reach out to request separate shipping (additional fees may apply).

Combined Orders Policy: If preorder and ready-to-ship items are purchased in the same order, the entire order will ship together once the preorder arrives in approximately 10-12 weeks. To avoid delays, preorder and ready-to-ship items must be placed in separate orders.

Shipping & Route Protection

Once your package is scanned by USPS, you’ll receive tracking info via email. From that point forward, delivery is out of our hands. We are not responsible for delays, lost, or stolen packages after shipment.

Route Package Protection:

We highly recommend adding Route Protection at checkout. This service protects your order in case of loss, theft, or damage during transit. If you choose not to add Route, we are unable to replace or refund packages that are lost or damaged after they leave our hands.

All orders over $500 (before discounts) will automatically include USPS signature confirmation. This step is required to ensure your package arrives safely.

Last updated: June 2026