Privacy policy

Privacy Policy

Last Updated: June 2026

Lolly & Laddie Boutique ("Lolly & Laddie Boutique," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, sign up for marketing communications (including SMS/text messages), or otherwise interact with us.

By accessing or using our website and services, you agree to the collection, use, and disclosure of information as described in this Privacy Policy.

Information We Collect

Information You Provide Directly

We may collect:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information and payment confirmations

  • Account login information

  • Customer service communications

  • Product reviews and other user-generated content

  • Information provided through contests, giveaways, surveys, and promotions

SMS Messaging Information

When you enroll in our SMS marketing program, we may collect:

  • Mobile phone number

  • Name

  • Email address

  • Message content

  • Communication metadata such as message delivery status, date, and time

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website activity and usage information

  • Shopping activity such as viewed products, cart activity, and wishlist activity

This information may be collected through cookies, pixels, web beacons, and similar technologies.

Information from Third Parties

We may receive information from:

  • Shopify and other ecommerce service providers

  • Payment processors

  • Marketing and advertising partners

  • Shipping and fulfillment providers

  • Analytics providers

How We Use Your Information

We use personal information to:

  • Process and fulfill orders

  • Provide customer support

  • Create and manage customer accounts

  • Send order updates and transactional communications

  • Deliver SMS and email marketing communications

  • Personalize your shopping experience

  • Improve our website and services

  • Detect and prevent fraud and security threats

  • Conduct analytics and business operations

  • Comply with legal obligations

We may also create aggregated or de-identified information that cannot reasonably identify an individual. Such information may be used or shared for lawful business purposes.

SMS Marketing Communications

By providing your mobile number and opting into our SMS program, you consent to receive marketing and transactional text messages from Lolly & Laddie Boutique.

Consent to receive text messages is not a condition of purchase.

Message and data rates may apply.

You may opt out at any time by replying:

  • STOP

  • END

  • CANCEL

  • UNSUBSCRIBE

  • QUIT

For assistance, contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Operate and improve our website

  • Remember your preferences

  • Analyze website traffic and usage

  • Personalize content and advertisements

  • Facilitate shopping cart and account functionality

Most browsers allow you to control cookie settings. Disabling cookies may affect website functionality.

How We Share Information

We may disclose personal information to:

Service Providers

Companies that assist us with:

  • Ecommerce operations

  • Payment processing

  • Shipping and fulfillment

  • Customer service

  • SMS delivery

  • Analytics

  • Fraud prevention

  • Cloud storage and hosting

Marketing and Advertising Partners

We may share information with advertising and marketing partners to help deliver relevant promotions and advertisements.

Legal Compliance and Protection

We may disclose information when necessary to:

  • Comply with applicable laws

  • Respond to court orders, subpoenas, or legal requests

  • Protect our rights, customers, employees, or property

  • Investigate suspected fraud or illegal activity

Business Transactions

Information may be transferred as part of a merger, acquisition, sale of assets, or similar business transaction.

User-Generated Content

Any reviews, comments, photos, or other content you voluntarily post publicly may be visible to others. We cannot control how others use publicly shared information.

Children's Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can remove it.

Data Security and Retention

We maintain reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure.

We retain personal information only as long as necessary for business, legal, tax, accounting, dispute resolution, and compliance purposes.

Your Privacy Rights

Depending on your location, you may have rights including:

  • Access to your personal information

  • Correction of inaccurate information

  • Deletion of personal information

  • Data portability

  • Restriction of processing

  • Withdrawal of consent

  • Opt-out of marketing communications

We will not discriminate against you for exercising any privacy rights available under applicable law.

To exercise your rights, contact us using the information below.

California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Know what personal information we collect

  • Request access to personal information

  • Request deletion of personal information

  • Correct inaccurate personal information

  • Use an authorized agent to submit requests

We do not sell personal information as that term is defined under the CCPA and have no actual knowledge of selling or sharing personal information of individuals under 16 years of age.

To exercise California privacy rights, contact us at the email address below.

International Users

If you access our services from outside the United States, your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Continued use of our services after changes become effective constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Lolly & Laddie Boutique
PO Box 161
Goodlettsville, TN 37072
United States

Email: support@lollyandladdie.com

Website: https://lollyandladdieboutique.com