L&L Customer Care
We're so glad you're here!
Whether you have a question about an order, need help with sizing, want to check on a preorder, or just need a little guidance, we're happy to help.
Before reaching out, be sure to check out our FAQ page. We've answered many of our most commonly asked questions there and you may find your answer right away.
A Few Things to Include
To help us assist you faster, please include:
- Your order number (if applicable)
- The email address used to place your order
- Any photos related to your question
- As many details as possible
The more information you provide, the quicker we can help!
Contact form
Response Times
Our team typically responds within 1–2 business days, though response times may be slightly longer during launches, sales, and holidays.
If it's been more than 3 business days, be sure to check your spam or junk folder for our reply.
Still don't see it? Send us another email! We'd much rather receive a duplicate message than accidentally leave you waiting.
We appreciate your patience and promise we're working through messages as quickly as possible.
